Policies of Sentosa on Tugun - Beachfront 5 Bedroom
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 1.5% charge when you pay with a Visa or MasterCard credit card. Please note that there is a 3% charge when you pay with a American Express credit card.
Please note that the property requires an AUD 2000 credit card pre-authorisation at time of check in to cover any incidental charges (Visa/MasterCard accepted only). The property does not accept pre-authorisation with American Express/Diners Club credit cards.
Guests are required to present a valid photo ID prior to their arrival. The property’s Terms Of Stay must be signed – no exceptions will be made.
You can request daily housekeeping service at an extra charge.
Please note that you must check in at 15 Albert Avenue, Broadbeach.
Guests can not check in on Christmas Day (25th December). Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sentosa on Tugun - Beachfront 5 Bedroom in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of AUD 2000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.