Policies of Aiyana Retreat
Check-in14:00 - 00:00 hours
Check-out07:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 16 years is charged AUD 30 per night when using existing beds.
All children under 16 years are charged AUD 30 per night for extra beds.
All further older children or adults are charged AUD 30 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Eftpos. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 1.8% charge when you pay with an American Express and a 3.5% charge when you pay with Diners Club credit card.
If you wish to pay using EFTPOS instead of credit card, please contact the property in advance, using the contact details found on the booking confirmation.
Please note due to the properties location you may experience WiFi connection issues. Please inform Aiyana Retreat in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A damage deposit of AUD 500 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.