Policies of Portaferrissa Apartments
Check-inFrom 15:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please note that check-in takes place from 15:30. If you arrive before 15:30, you can leave your luggage at the central office located in: Calle Ferran, 11.
Reception is open from 10:00 to 20:00
Check-in outside these hours takes place in the apartments.
Please note that there is a EUR 40 charge for late check-in starting from 20:00 until 01.30.
Check-in is not possible after 01.30. If you expect to arrive outside reception opening hours, please inform the property in advance.
For reservations of more than 3 rooms, a prepayment is required: once the reservation has been made, the property will contact you to agree on the payment method.
Guests staying for a minimum of 8 nights have one free change of towels and bed linen included halfway through their stay. Extra changes of towels or cleaning services are available for a supplement.
Please note that a baby cot has a surcharge of EUR 45. A security deposit of EUR 300 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please inform Portaferrissa Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the check-in and key-collection take place at: Carrer Ferran, 11 - enlo 2, 08002 Barcelona. License number: <strong>2018-0366371-1, HUTB-012203,HUTB-012204,HUTB-012205,HUTB-012202,2018-0366385-1</strong>