Age Restrictions: Guests must be between 21 and 60 years old to stay at our property. Reservations from guests outside this age range will not be refunded under any circumstances. Pre-Check-In Process: The pre-check-in process must be fully completed no later than 24 hours before the check-in date by 3:00 PM. Failure to complete this process on time may result in the cancellation of your reservation without a refund. Damage Deposit: A damage deposit starting from £250 per room is mandatory and will be charged up to 7 days before arrival. This deposit is only collected through the Property Guest Portal (Charge Automation) via debit or credit card. Cash payments are not accepted. Deposit Release: The damage deposit will be released in full via debit or credit card within 10 working days of check-out, provided that a satisfactory inspection of the property is conducted. Required Documentation: Guests are required to upload a clear photo of their Passport and debit or credit card as part of the pre-check-in process. Special Requests: All special requests are subject to availability and may incur additional charges. Check-In Information: Details related to check-in will only be provided on the Property Guest Portal after the pre-check-in procedure has been fully completed. This information will be available at 12:00 PM on the check-in day.Deze accommodatie accepteert geen vrijgezellenfeesten en soortgelijke evenementen. Laat van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Betaling vooraf per bankoverschrijving is vereist. Nadat je geboekt hebt, neemt de accommodatie contact met je op met betaalinstructies.