These apartments are fully online with no Reception. You will receive a link to fill in personal details for all in your reservation then receive a code for the apartment after payment. The alternative is to visit our central Reception at the Hotel "Palác U Kočků" which is 1 minute away on foot. For transport needs or parking please contact us on [email protected]. Telephone contact to our Reservations team is +420 222 743 781. Please note that there is are a few stairs on the way to the lift. Daily cleaning is not provided. We offer additional cleaning only for stays 4 nights or longer. The central Reception and check-in location is at Jilska 9, Prague 1. Please inform Chateau 9 Apartments by Prague Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that guests will pay the property in the property's local currency (CZK). The displayed amount (in EUR) is indicative and based on the exchange rate at the time of booking.Gasten zijn verplicht om een ​​geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Gasten onder de 18 jaar kunnen alleen inchecken met een ouder of officiële voogd.