These apartments are fully online with no Reception. You will receive a link to fill in personal details for all in your reservation then receive a code for the apartment after payment. The alternative is to visit our central Reception at the Hotel "Palác U Kočků" which is 1 minute away on foot. For transport needs or parking please contact us on [email protected]. Telephone contact to our Reservations team is +420 222 743 781. Please note that there is are a few stairs on the way to the lift. Daily cleaning is not provided. We offer additional cleaning only for stays 4 nights or longer. The central Reception and check-in location is at Jilska 9, Prague 1. Please inform Chateau 9 Apartments by Prague Residences in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that guests will pay the property in the property's local currency (CZK). The displayed amount (in EUR) is indicative and based on the exchange rate at the time of booking.Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.