Please note that the units of the property are managed by a private host inside the Mercure Aeroporto Guarulhos Hotel. If anything is needed, the host must be contacted. The guests can still enjoy the services and attractions from the hotel. Breakfast is available for an extra charge of BRL 68 per day. The airport shuttle service (from hotel to the airport) will incur an additional charge of BRL 13 per person per luggage. The airport shuttle service operates on the following schedule: Airport to hotel (free of charges): every 1 hours except 11 a.m , 12 noon, 1:00 a.m to 3 a.m Hotel to airport every 1 hour and 25 minutes uppon request, except 10:25 a.m, 11:25 a.m, 00:25, 1:25 a.m and 2:25 a.mPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.