Policies of Tree Top Stay
Check-in15:00 - 22:00 hours
Check-out08:00 - 11:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren of any age are allowed.
Children up to and including 15 years old stay for AUD 50 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are allowed on request. Charges may be applicable.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Tree Top Stay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of AUD 200 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that reception, key collection and check-in hours are: Monday-Thursday 10:00 until 17:00. Friday 10:00 until 20:00 Saturday-Sunday 10:00 until 17:00. If you require a cot or a high chair, please contact the property in advance, using the contact details found on the booking confirmation. Please note that there is a 1.47% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with an American Express or Diners Club credit card. Please note you will be charged a prepayment of 50% of the total price at the time of reservation and the remaining amount 14 days before arrival.