Policies of The Nine Elms Residence
Check-in15:00 - 19:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
A damage deposit of GBP 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
This property is located in a residential area and guests are asked to refrain from excessive noise.
This property will not accommodate hen, stag or similar parties.
Please inform The Nine Elms Residence in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
There is a late check in fee of GBP 25 for check-ins after 18:00.
Please note that guests will receive an email containing important arrival information after booking.
Kindly note that if you have a disability or you experience mobility difficulties, please contact Second Nest at least 24 hours in advance and the property will provide a complimentary meet and greet service.
Please note that a prepayment deposit via bank transfer or credit card is required to secure your reservation. A credit or debit card can be used with a passport of the same name. The passport may be held until check out. The property will contact you after you book to provide any bank transfer instructions.
Please note that only the guests listed on the booking confirmation are allowed to use the apartment. Visitors are not allowed.
Smoking is not permitted throughout the entire property.