Policies of Palace Apartments
Check-in14:00 - 21:00 hours
Check-out11:00 - 11:30 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra bedsChildren cannot be accommodated at the hotel.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 5.
There is no capacity for cots in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Diners Club, JCB, Maestro, Discover, Solo, Bankcard, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Palace Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 150 is required. The host charges this 7 days before arrival. This will be collected by PayPal. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via PayPal, subject to an inspection of the property. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information.