Policies of Majestic Halong Cruise
Check-in12:00 - 12:30 hours
Check-out09:30 - 10:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
One child under 6 years is charged VND 2335906.51 per night when using existing beds.
All further older children or adults are charged VND 2803087.81 per night for extra beds.
The maximum number of extra beds in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by the innkeeper.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, UnionPay credit card. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
Please inform Majestic Halong Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions.
- Advanced registration will be required so please provide (under Special Request during Booking) all passport information (full name, gender, date of birth, nationality, passport number, Vietnam visa expiry date) at least 24 hours before departure (Guest with no information may not be allowed on-board)
- Children, whose travel documents are attached to the parent's passport, must be accompanied by said parent.
For safety reasons, these visitors listed below are not recommended to cruise overnight:
- Person with physical or sensory disabilities.
- Person who has symptoms of hallucinations, sleepwalking, fear of being enclosed, epilepsy.
- Person who is above the age of 80.
- Person above the weight of 120 kilograms.
Please note that rates are not inclusive of personal expenses and all services and items not mentioned specifically in the itineraries.
The cruise can provide round-trip shuttle services between Hanoi and Halong Bay. Kindly contact the cruise directly for more information.