Policies of Your Stay Bristol Orchard Gate
Check-inFrom 15:00 hours
Cancellation / prepaymentCancellation / prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Up to two children under 5 years stay free of charge when using existing beds.
One child under 3 years is charged GBP 4 per night in a child's cot/crib.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 6.
The maximum number of children's cots/cribs in a room is 1.
Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.
GroupsWhen booking for more than 6 persons, different policies and additional supplements may apply.
PetsPets are not allowed.
Accepted credit cardsAmerican Express, Visa, Euro/Mastercard, Maestro, Solo. The accommodation reserves the right to pre-authorise credit cards prior to arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival. Further terms and conditions apply to group bookings of 2 or more apartments and may require a security deposit of a pre-determined fee. Please note there is no reception at this apartment, self check-in is provided and details for this will be emailed to guests. Unfortunately, the property is unable to provide any bag storage options. Guests must provide the apartments with a valid mobile phone number and email address. Your Stay Bristol Orchard Gate will email you check-in instructions and information needed for your arrival. Print the check-in instructions and bring them with you. If the instructions are not received within 24 hours of the booking, please call the number on your booking confirmation. The extra beds provided are camp beds. Early check-in and late check-out available on request for an extra charge, please contact the hotel in advance. Breakfast pack available on request, costing GBP 24.00. Please book at least 24 hours prior to arrival directly with hotel. Includes; - 1litre semi-skimmed milk. - 1litre orange juice. - 1 variety pack Kelloggs cereals. - 4 croissants. - Butter 250 grams. - 1 jar of marmalade. - 1 loaf of white bread. Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel. Guests are requested not to book apartments for parties and to be respectful to other guests.The property reserves the right to request that guests vacate their apartment immediately if any of their terms and conditions have been broken. Stag and hen groups cannot be accommodated. Many of the apartments have allocated parking spaces. For the apartments that don't have allocated spaces, please note that parking is subject to availability on arrival. Guests wishing to using the parking facilities must provide car details to the property. Please note that guests booking from a Bristol postcode may be subject to further terms, which may include a deposit.