Guests are requested to contact the property prior to their expected arrival time. 1. Lost keys: Charge is $50 2. Locked out of Guesthouse: Tenant in main house is not responsible for Guests who are locked out of The Palomino. Guest will need to contact the Host to notify of the lockout and then the Guest will pay the locksmith directly upon arrival of the Locksmith 3. For safety purposes in this residential area, all Guests are required to text a copy of their ID (official identification) to confirm that the name on the reservation matches the name on the ID prior to arriving AND checking into the property. 4. Guests cannot arrive early or will forfeit their reservation without a refund and will not be eligible to leave a review. Guests who retaliate by leaving a negative review will be subjected to civil action to collect lost revenue as a result of the review, which requires appearing in Small Claims court in Los Angeles. 5. Guests who throw a party or have Guests over without prior permission, will be required to vacate the premises upon request and are not eligible for a refund. Guests who break property policies and retaliate by leaving a negative review will be subjected to civil action to collect lost revenue as a result of the review, which requires appearing in Small Claims court in Los Angeles. 6. Guests who depart without notifying us to do a proper checkout, will be subjected to a $100 fee. Guests who retaliate by leaving a negative review will be subjected to civil action to collect lost revenue as a result of the review, which requires appearing in Small Claims court in Los Angeles.Gasten zijn verplicht om een ​​geldig identiteitsbewijs met foto en een creditcard te tonen bij het inchecken. Houd er rekening mee dat alle Speciale Verzoeken afhankelijk zijn van beschikbaarheid en mogelijk extra kosten met zich meebrengen. Deze accommodatie accepteert geen vrijgezellenfeesten en soortgelijke evenementen. Laat van te voren weten wat je verwachte aankomsttijd is. Tijdens het boeken kun je het veld Speciale Verzoeken gebruiken, of je kunt rechtstreeks contact opnemen met de accommodatie met de contactgegevens in de boekingsbevestiging. Gasten onder de 18 jaar kunnen alleen inchecken met een ouder of officiële voogd.