Ideally located in the centre of Nuwara Eliya, Windsor Residence is a recently renovated guest house offering express check-in and check-out and free private parking. The property has mountain and garden views, and is 3.7 km from Gregory Lake. The accommodation offers a 24-hour front desk, full-day security and currency exchange for guests. Featuring a private bathroom with a walk-in shower and free toiletries, units at the guest house also have free WiFi, while certain rooms also offer a balcony. At the guest house, units are equipped with bed linen and towels. Buffet and à la carte breakfast options with warm dishes, local specialities and fruits are available. Guests can dine in the in-house family-friendly restaurant, which specialises in American cuisine and also offers vegetarian, dairy-free and gluten-free options. The area is popular for cycling, and bike hire and car hire are available at the guest house. Outdoor play equipment is also available at Windsor Residence, while guests can also relax in the garden. Hakgala Botanical Garden is 11 km from the accommodation. Castlereigh Reservoir Seaplane Base Airport is 48 km from the property, and the property offers a paid airport shuttle service.