24-Hour Reception & Guest Support Our on-site team will be delighted to welcome you and assist you from 9:00 AM to 5:00 PM. Outside these hours, you will still have access to personalized assistance through our 24-hour remote support service. At reception, you will find a video call console that allows you to easily contact and speak face to face with our team whenever you need assistance. Please note that hairdryer and ironing facilities area available at reception (on request). For reservations of 2 rooms or more, specific group deposit and cancellation policies will apply and will be communicated after bookingThis property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.