* Guests must be 21 years or older to check into the hotel. * The front desk will require the name on your reservation to match the name EXACTLY on your I.D. for check-in. * The hotel requires a credit card at check-in for incidentals. The hotel will charge $50 per day for incidentals with a maximum of $250. The deposit will be refunded after check-out. This is purely for incidentals and purchases to the suite. (It make take several business days for the bank to process the refund). * Daily housekeeping is not included, but additional items (towels, sheets, etc.) are provided. For example, bath towels will only be available for the number of guests listed. * A complimentary starter kit with essentials like toilet paper, paper towel, hand soap, dish soap, and bathroom set(shampoo/conditioner/body wash 1oz size) is provided on arrival. Any additional/extra items needed must be purchased by the guest (i.e additional soap, toilet paper, and shampoo). * Late check-out must be communicated in advance(at least 24 hours prior to check-out) and approved. Additionally, there will be an additional fee for late checkout up until 1:00 pm when availability allows. * We appreciate your cooperation in promptly reporting any service issues you may encounter during your stay. In the event that a hotel engineer work order is necessary to address the reported issue, we will kindly inform you. If the engineer determines that the problem was caused by the guest, a charge of $175 will be applied. Additionally, if the guest does not grant access to the hotel engineer after reporting the issue a charge of $250 will be incurred. We value your understanding and cooperation in ensuring a smooth resolution to any service matters. * Platinum Hotel is nonsmoking (including the balconies) but does have smoking sections outside. Please do not smoke or vape in the suite - $800 smoke/marijuana vape damage fee to treat the suite for damage. This property does not accommodate parties or events. * The hotel requires a credit card at check-in for incidentals. The hotel will charge $50 per day for incidentals with a maximum of $250. The deposit will be refunded after check-out. This is purely for incidentals and purchases to the suite. (It make take several business days for the bank to process the refund).Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. La struttura non è disponibile per feste di addio al nubilato/celibato o simili. Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Struttura gestita da un host privato