Please note that for non-refundable bookings, the property will contact you after they receive your booking confirmation as they require the total price of the reservation. Please note that there is a 1.8% charge when you pay with a Visa or MasterCard or American Express credit card. Please note that reception hours are as follows: Monday-Friday 8am until 4pm, Saturday 9am until 12noon Sunday 10:00 until 12noon. You must show a valid credit card and ID upon check in as the property requires a $300 refundable bond. If you expect to arrive outside reception hours, please inform Verve on Cotton Tree in advance, using the contact details found on the booking confirmation. This property has a no party policy. If you expect to arrive outside reception hours, please inform Direct Hotels in advance, using the contact details found on the booking confirmation. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.La struttura non è disponibile per feste di addio al nubilato/celibato o simili. Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento.