Please note that for non-refundable bookings, the property will contact you after they receive your booking confirmation as they require the total price of the reservation. Please note that there is a 1.8% charge when you pay with a Visa or MasterCard or American Express credit card. Please note that reception hours are as follows: Monday-Friday 8am until 4pm, Saturday 9am until 12noon Sunday 10:00 until 12noon. You must show a valid credit card and ID upon check in as the property requires a $300 refundable bond. If you expect to arrive outside reception hours, please inform Verve on Cotton Tree in advance, using the contact details found on the booking confirmation. This property has a no party policy. If you expect to arrive outside reception hours, please inform Direct Hotels in advance, using the contact details found on the booking confirmation. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.