The apartments are directly across the street from Torre de Cali and are managed by JM Echeverri, a family company. We are not a hotel. ARRIVAL: Use the offices and apartments entrance of Torre de Cali (not the hotel one), check in at the front desk and come up to our office 802, 8th floor, for your key. Hours: Monday to Saturday 9:00 AM – 5:00 PM and Sundays and holidays 11:00 AM – 5:00 PM. If you arrive outside these hours, please arrange it in advance; without prior arrangement we cannot guarantee the handover. We then show you the way to the apartment, directly across the street, on a second floor with no elevator (stairs only). DOCUMENTS: Each adult guest must present a valid ID. Minors need their birth certificate and, if not traveling with both parents, a notarized travel authorization. PARKING: Free for our guests and subject to availability at Torre de Cali, directly across the street, one vehicle (car or motorcycle) per booking. The sooner you let us know, the better. If no space is available, we can offer an external parking option, which may have a cost. VISITORS: Must be announced in advance and are charged COP 50,000 per night. EXTRA SERVICES: Daily cleaning is not included. Extra cleaning during your stay: COP 40,000. Breakfast is offered by Café en Cereza, an independent café on the ground floor of Torre de Cali, directly across the street, for COP 15,000 per person. INVOICING: We charge VAT (IVA) as required by Colombian law. DAMAGES: Damaged items and stained towels or sheets are charged.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.