The apartments are directly across the street from Torre de Cali and are managed by JM Echeverri, a family company. We are not a hotel. ARRIVAL: Use the offices and apartments entrance of Torre de Cali (not the hotel one), check in at the front desk and come up to our office 802, 8th floor, for your key. Hours: Monday to Saturday 9:00 AM – 5:00 PM and Sundays and holidays 11:00 AM – 5:00 PM. If you arrive outside these hours, please arrange it in advance; without prior arrangement we cannot guarantee the handover. We then show you the way to the apartment, directly across the street, on a second floor with no elevator (stairs only). DOCUMENTS: Each adult guest must present a valid ID. Minors need their birth certificate and, if not traveling with both parents, a notarized travel authorization. PARKING: Free for our guests and subject to availability at Torre de Cali, directly across the street, one vehicle (car or motorcycle) per booking. The sooner you let us know, the better. If no space is available, we can offer an external parking option, which may have a cost. VISITORS: Must be announced in advance and are charged COP 50,000 per night. EXTRA SERVICES: Daily cleaning is not included. Extra cleaning during your stay: COP 40,000. Breakfast is offered by Café en Cereza, an independent café on the ground floor of Torre de Cali, directly across the street, for COP 15,000 per person. INVOICING: We charge VAT (IVA) as required by Colombian law. DAMAGES: Damaged items and stained towels or sheets are charged.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.