Please note that a non-refundable 4.5% charge applies when paying with a credit or debit card. All guests are required to complete an online insurance and security form before checking in. This step involves uploading an ID and a selfie holding the ID to verify the booking details. The service fee is non-refundable when the booking is cancelled. Lost keys or keys not returned to the lockbox are a call-out fee of USD 350. And USD 1000 for smoking. Australia is a tropical country; from time to time, you may see bugs, spiders, and insects, mostly harmless. We don't accept cancellations on the above, but we are at your disposal should you need any assistance. We regularly fumigate the property to prevent unwanted pests. There is also a building boom going on throughout Sydney. We don't refund for construction noise if anything is happening in the neighbourhood; however, if work is being done next door or in the same building, we will note this in our summary. Please note that construction work is taking place nearby and the guests may be affected by noise.This property will not accommodate hen, stag or similar parties. Managed by a private host