Guests cannot contact the Leasing Office and must the contact the host directly for any inquiries. Guests are kindly requested to inform the property at least 24 hours in advance of their expected arrival time. We reserve the right to cancel reservations with Guests who believe we are a hotel as we are a private apartment. Guests who ask for luggage drop off, to wait in lobby, ask for valet etc - clearly indicates that they have not read the ad or our Welcome Email Policies, which indicates to us that they do not understand that we are a private apartment - these reservations will be cancelled and Guests will not receive a refund.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Managed by a private host