What is a Channel Manager?
A Channel Manager is a system that gives you an overview of all your bookings on different platforms at a single central location. Calendars and other information from the various channels are automatically synchronised. Thanks to this synchronisation, there’s no need for you to manually update the availability calendars, rates and restrictions on every separate platform. This will save time, giving you more time for your guests.
Choose a Channel Manager
We use the most prominent Channel Managers and are working on expanding our list. If you’re planning to use a Channel Manager, choose one from the below list. That way, you can be sure that your selected Channel Manager is one that can be linked to Bedandbreakfast.eu.
- E4jConnect (VikWP)
- Redforts (Oscar)
Using a Channel Manager to link your calendar
It is easy to link your Channel Manager to Bedandbreakfast.eu. All you need is a code, i.e. a generated key. This key can be generated using the ‘Synchronisation settings’ in the Owner’s Portal. Then you can send this key to your Channel Manager by email with a request to link to Bedandbreakfast.eu. Your Channel Manager will make sure that your calendar gets linked.
Using the Channel Manager for booking requests
When you receive a booking request via Bedandbreakfast.eu, it reaches us in the form of a ‘pending request’. The Channel Manager will retrieve this information from us and process it within the system. Depending on which Channel Manager you use, the requested period will immediately be blocked off.
However, your Channel Manager might only block off the period once you’ve changed the status of the request to ‘Booked’ on Bedandbreakfast.eu. Whether booking request dates without a ‘Booked’ status are immediately blocked off therefore depends on your Channel Manager. Ask your Channel Manager for further information.
Using the Channel Manager for Instant Bookings
If you receive Instant Bookings via Bedandbreakfast.eu, these will be retrieved by your Channel Manager and your availability information will automatically be updated across all your other calendars. If bookings are cancelled by guests, the periods in question are rereleased across all calendars.
The link with Bedandbreakfast.eu is always created by the Channel Manager. This Channel Manager controls the link and can view link errors and the reasons for such errors. So, in case of any possible synchronisation errors, please contact the Channel Manager. The Channel Manager will, in most cases, be able to resolve the problem. If not, the Channel Manager will send us the error notification so that we can look into the problem.
Link using iCal
The Bedandbreakfast.eu calendar can also be linked to other platforms such as Bedandbreakfast.nl, Airbnb and Booking.com. You can use the iCal system to do this.
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