Please note that the on-site restaurant is only open during holidays and weekends and only during the summer months. Please note an extra guest can be accommodated on a sofa-bed, available on request. Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chile) must pay an additional fee of 19%. Due to the global pandemic, the outdoor and heated pools are not working indefinitely. You can walk around the resort from Monday to Friday, weekends are closed. Please note that for tax exemption foreign travellers must pay in US dollars and have to present the migration card they are given when they arrive to the country. Foreign business travellers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chile. This fee is not automatically calculated in the total costs for the reservation. The huge crystal lagoon is for non-powered water sports only, (e.g. kayaking, windsurfing, etc.) Swimming is not allowed except in a very small area next to the lagoon and during summer high season only (approx. December 15 to March 15) The on-site restaurants are open only during weekends and Chilean holiday periods outside of summer high season.Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione. La struttura non è disponibile per feste di addio al nubilato/celibato o simili. Struttura gestita da un host privato