Parties, events, or gatherings of any kind are not permitted. If a party is held that requires police intervention, guests must vacate the property immediately. In the event of property damage, the guest will be responsible for an additional penalty of up to €1,000, separate from the platform's deposit. Smoking is prohibited inside the property. If cigarette butts are found during cleaning, the apartment smells, or ashes are scattered, a €250 property damage claim will be made. This condition excludes smoking on the balcony, provided that it is done exclusively outside with the window closed. Check-in is completely automated. Our co-host is available until 11:00 PM for any questions or issues. If you need assistance outside of these hours, the fee is €20 for remote assistance and €100 for in-person assistance. In justified cases (age, disability, or other reasons communicated in advance), charges will only be waived if assistance is provided remotely and before 11:00 PM. If remote assistance is required after 11:00 PM, it must be prearranged. If remote assistance extends past 1:00 AM, a fee of €20 will apply, even with justification. The lost key fee is always €20. If the loss occurs before 11:00 PM and the guest follows the instructions to regain access without in-person assistance, only that amount will be charged. If the instructions cannot be followed or in-person assistance is required (at any time), a €100 fee will be applied. If the keys are not returned at the end of the stay, the guest will be deemed to agree to the automatic withdrawal of the €20 from the Booking.com damage deposit. Forgotten Items If you forget anything, you must notify us before your next check-in (3:00 PM on the same day as your departure). After this time, the property is not responsible. In most cases, especially with clothing, items are disposed of for hygiene and logistics reasons. If you request delivery of a forgotten item, you will be charged €15 for handling and the corresponding shipping costs. By booking, you agree to this policy and expressly waive the right to leave a negative review if unclaimed items are disposed of or delivered in a timely manner. Included Services A basic welcome kit is provided with essential items for your first few days. It's designed so you can settle in comfortably and then do your personal shopping according to your own tastes. Please note that the pool is closed until June 1stLa struttura non è disponibile per feste di addio al nubilato/celibato o simili. Gli ospiti di età inferiore ai 18 anni possono effettuare il check-in solo se accompagnati da un genitore o da un tutore legale. Al check-in gli ospiti devono esibire un documento d'identità con foto e una carta di credito. Siete pregati di notare che le Richieste Speciali sono soggette a disponibilità, e potrebbero comportare l'addebito di un supplemento. Struttura gestita da un host privato