Please note that a surcharge of 20 EUR applies for arrivals from 18:00 until 21:00 and 40 EUR for arrivals from 21:00 until 00:00. All requests for late arrival are subject to confirmation by the property. Please note that keys can be collected from our Hostmate office in Via Mauro Macchi 41, a short walk from Central Station. The service is available from 11:00 to 18:00. Upon request, it is possible to book by 18:00 on the day before arrival to collect the keys directly at the apartment from 15:00. This additional service is subject to a surcharge, calculated based on the time of arrival: EUR 15 From 15:00 to 18:00 EUR 20 From 18:00 to 21:00 EUR 40 From 21:00 to 24:00 Please note that lost or damaged keys will be charged. La struttura non è disponibile per feste di addio al nubilato/celibato o simili. Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione.