Check-in is fully automated, allowing guests to access the property independently. After 8:00 PM, access is still possible via the automated system; however, any on-site assistance or intervention by our staff will incur an additional fee of €30, payable directly to the staff member. Please note that after 8:00 PM, any malfunctions of the smart system (for example: lack of internet connection, electronic door opening device failures, or other technical issues) cannot be repaired immediately and are not the responsibility of the property. Therefore, if the guest is unable to access the property, even after staff intervention, the booking may be considered a no-show, without entitlement to a refund. After 11:00 PM, on-site assistance is not guaranteed.Siete pregati di comunicare in anticipo a l'orario in cui prevedete di arrivare. Potrete inserire questa informazione nella sezione Richieste Speciali al momento della prenotazione, o contattare la struttura utilizzando i recapiti riportati nella conferma della prenotazione.