The Castle Collection 14 Cook Street

Please note that the property is only accessible by steps. Please note that the property will send check-in codes via email on the day of check-in. Kindly note the accommodation has lift access along with a small staircase to each apartment. Therefore it may not be suitable for guests with mobility impairment. Apartments are cleaned on a weekly basis. This property is located in a busy area in the city centre, guests may experience some noise from outside. Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running. This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally. A damage deposit of GBP 150 is required. The property charges this as a pre-authorisation 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property. All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labour. Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent enquiries or assistance please call the property direct. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Comme cet établissement est situé dans un quartier résidentiel, nous vous demandons d'éviter tout bruit excessif. Cet établissement étant situé dans un quartier animé, des nuisances sonores sont à prévoir. Si vous souhaitez obtenir une facture pour votre réservation à un tarif prépayé, veuillez en faire la demande dans la rubrique Posez une question, en indiquant les coordonnées de votre société.