Key collection must be done at our office: Agencia Inmobiliaria Inftour, C/ Jardín 3, Edificio Apolo 3, Local 2, 03710 Calpe (Alicante). The property's reception opening hours are: Summer: from Monday to Friday, from 10:00 to 14:00 and from 16:00 to 19:00 Winter: from Monday to Friday, from 09:00 to 14:00 and from 16:00 to 18:00. Security deposit required by credit card or bank transfer before or upon arrival. If arriving outside office hours, you must request instructions for online check-in and key collection from the secure key box at our office. When travelling with pets, please note that an extra charge of EUR 25 per pet, per stay applies. If arriving outside office hours, you must request instructions for online check-in and key collection from the secure key box at our office House rules and accommodation information: Smoking and parties are not allowed at the property. Guests may not accommodate more people than the number stated in the reservation. Final cleaning: The rental price includes standard cleaning of the apartment after check-out, including changing the bed linen and towels and preparing the apartment for the next guest. This does not include leaving the apartment excessively dirty or untidy, leaving all dishes unwashed, failing to take out the rubbish, or moving furniture from its original position. If the apartment is not left in a normal condition, a minimum charge of €30 for additional cleaning may be deducted from the security deposit. Lost keys, remotes or cards: The replacement cost may be deducted from the security deposit. Failure to comply with the house rules may result in the partial or total loss of the security deposit. INFTOUR SPAIN S.L. reserves the right to deny admission or cancel the reservation with immediate effect in case of serious breach of the accommodation rules.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer.