Check in and Arrival We will send you self-check in instructions the day before you arrive. We will be here to welcome you at your stated arrival time and to show you to your accommodation. If your arrival time changes, please contact us so that we do not keep you waiting to check in when you arrive. Deposit and payment A deposit of 50% of the total tariff is required to secure your booking (or total amount if booking is made within 2 days of arrival). The remaining 50% is due 48 hours (2 days) before arrival.. We accept bank deposit and most major credit cards. Rates are for a maximum of 2 guests per Guest Suite. Preferred rates are available for extended stays and group bookings of both Villas. Rates may be changed without notice. Minimum rates apply during certain periods – we usually have a minimum 2 night stay for weekends. Deposit and cancellation Your deposit will be forfeited if you cancel your booking within 7 days of your arrival date. The full tariff for your reserved accommodation will be payable if you cancel your booking within 7 days of your arrival date. The total tariff is payable when a booking is secured by direct deposit. All cancellations must be in writing. If you change your plans and leave before the specified departure date, payment of the full tariff is still required and no refunds will be issued. However, Management may exercise its discretion to credit the value of the balance of your stay towards a future stay, subject to availability. For Christmas, New Year and Easter, 1 months notice of cancellation is required. If cancelled less than 1 month prior to arrival date, the deposit will be refunded subject to a confirmed re-booking of the the booked accommodation at an equivalent rate. Hens and bucks events Hens and Bucks parties require a pre authorisation charge on a valid credit card for an amount of $2000. General Management reserves the right to cancel any booking and provide either a full refund or offer alternative comparable accommodation. Management will not accept any liability for loss or damage to your personal property or vehicle. You must secure all doors and windows when away from your guest suite and ensure you lock your vehicle. Check in: 2pm Check out: 10am Earlier check in or later check out by prior arrangement only Maximum of 2 guests per Guest Suite A strict no smoking policy applies throughout the villas All loss and damage caused will be charged to the guest under whose name the booking is made and must be paid for prior to departure All audible noise must be kept to a minimum to ensure the quiet enjoyment of other guests Only registered guests are permitted in the Villas Only registered guests are permitted to use the Villa facilities We are a pet free accommodation In paying the deposit or tariff you are accepting these terms and conditions. While every attempt will be made to meet special requests, including for a specific room, there is no guarantee that such requests will be able to be met. Management reserves the right to ask people to leave who do not comply with the terms and conditions, and no refund will be given. In the event that you do not settle your account for costs and expenses, such as unpaid rent, damages, extra cleaning, lost keys, late checkout, etc. prior to departure, your credit card will be debited.Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Comme cet établissement est situé dans un quartier résidentiel, nous vous demandons d'éviter tout bruit excessif. Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement.