- The minimum age required for the lead guest is 18 - Infants will be counted as a guest - Strictly no stag or hen parties - Strictly NO smoking inside the property (penalty of £150.00 if signs of smoking have been found).If the Property has been found to be in need of a deep clean after the guests departure the guest in question agrees to pay £100.00 to cover labour and additional cleaning) - All guests agree to sign into our property via our external check-in form. Failure to check-in or check-in correctly will mean your stay will be cancelled and you will not be allowed access into the property. - We ask all guests to respect our neighbours. Quiet hours operate from 11 pm to 8 am. -Additional linen for sofa bed arrangements incurs a one-time fee of £20. Please contact customer service 48 hours prior to check-in, and we will provide instructions on how to order it. -ALL unauthorised early check-in's or late check-out's will carry a penalty fee of £50 per additional hour overstayed. A late check-out could also incur a relocation and/or cancellation fee chargeable to you, the guest, should Grandeur Property Management Limited lead to a loss of income due to interruptions to a future booking. - Access to the property requires the use of stairs as the lift in the block is not functioning.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires.