1. Welcome Smiles: 2. Access to the property is reserved exclusively for those included in the reservation, and visitors are not permitted. 3. Please keep your personal belongings in designated areas and do not leave them in common spaces. 4. The only area allowed for smoking is the terrace of the building; Smoking is prohibited in other parts of the property. 5. If you wish to rearrange the furniture, we ask that you contact us in advance to maintain the organization and condition of the property. 6. To verify the identity of each member of the reservation, we request a valid identification, either an ID for Colombians or a passport for foreigners. 7. The use and entry of psychotropic substances, such as marijuana, is strictly prohibited in our facilities. 8. Since we do not have a 24-hour reception, it is important to agree on a check-in time within our schedule established in the property rules. 9. We do not offer storage of belongings after completing the reservation, so we recommend that you plan your itinerary carefully. 10. Since we are located in a natural environment, it is possible to find wild animals, insects and terrestrial amphibians sporadically. Please let us know if anyone in your group has phobias related to these creatures. 11. There may be occasional noise from parrots, dogs, wild birds and nearby restaurants. We recommend that you be prepared to enjoy these characteristic sounds of our environment. 12. Although we do not have a concierge or wait service, our host will be available to help with any concerns you may have. We will provide a way to contact you to resolve any issues or answer questions. 13. The use of air conditioning is from 6 pm to 8 am 14. Quiet hours from 11 to 7 am 15. To secure your reservation, we ask that you pay 50% within 24 hours of making your reservation. The remainder can be paid up until the day before the reservation date.Les enterrements de vie de célibataire et autres fêtes de ce type sont interdits dans cet établissement. Veuillez informer l'établissement à l'avance de l'heure à laquelle vous prévoyez d'arriver. Vous pouvez indiquer cette information dans la rubrique « Demandes spéciales » lors de la réservation ou contacter directement l'établissement. Ses coordonnées figurent sur votre confirmation de réservation. Vous devrez présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement. Veuillez noter que toutes les demandes spéciales seront satisfaites sous réserve de disponibilité et pourront entraîner des frais supplémentaires. Vous devrez effectuer un virement bancaire avant votre arrivée. L'établissement vous contactera après votre réservation pour vous donner plus d'informations. Les clients âgés de moins de 18 ans doivent être accompagnés d'un parent ou d'un tuteur légal pour pouvoir s'enregistrer. Hébergement géré par un particulier