- Guestflow is a trusted third-party platform we use to streamline the pre check-in process. - Through Guestflow, guests MUST complete important steps, including uploading a photo ID securely ahead of arrival (required for insurance and fraud prevention) - Guestflow provides a Guest App, where you’ll find your access instructions, property guide, and other helpful information for your stay. - Lead guest minimum age: 21 years old. - Quiet hours: After 11:00 PM. A breach of quiet hours will incur a £50 fee. - No stag or hen parties allowed. - No illegal activities or solicitation of any kind are permitted on the premises. - Smoking is strictly prohibited inside the property. Any evidence of smoking will result in an additional fee to cover cleaning and repair costs. - Waste management rules will be provided. Failure to follow them will result in a £150 fee. - Standard late checkout fee: £10 per hour for approved late check-outs. - Unauthorised late checkout fee: £50 per hour if cleaners are already en-route or on-site and unable to proceed, plus the cleaning fee. - The refundable damage deposit will be returned within 7 days of your departure, excluding the £3 admin fee, following a successful property inspection.Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.