Check-in: To check-in, My Holiday Gran Canaria will inform you of the place where you must collect the key, along with the welcome letter. At that time you will also be provided with the exact address of the home. Cleaning: This accommodation does not have cleaning service during your stay. Cleaning is carried out before guests arrive and upon departure. If you wish to hire an additional cleaning service during your stay, an extra charge will apply. Check-in and check-out times: Check-in is from 3:00 p.m. If you wish to enter earlier, you will be subject to availability. The official departure is at 11:00. If you wish to leave later, you will be informed of the corresponding extra charge. Required documentation: Upon check-in, guests must present a valid ID and credit card. Special Requests: All special requests will be subject to availability and may incur additional charges. Coexistence rules: Bachelor parties or similar parties are not allowed on the property. To ensure peace of mind for all guests, noise should be avoided between 9:00 p.m. and 9:00 a.m.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.