Please note that all credit card payments incur a 3% surcharge. The exchange rate is 1 euro = 11 dirhams. It is strictly forbidden to have meals delivered or to bring meals from outside the establishment. Any damaged item must be refunded and this also applies to indelible stains on bed linen or towels (henna, makeup, shoe polish, etc.). Dyeing or replacement fees will be required. The swimming pool is accessible from 10:00 to 20:00. If you wish to have your boarding pass printed at an additional cost, please inform the establishment at least 12 hours before your departure. You must show a photo ID and a credit card upon check-in. Please inform Riad Sofia Marrakech in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests must be quiet between 23:00:00 and 08:00:00. Guests under 18 years of age must be accompanied by a parent or official guardian to check in.Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.