Customers are required to pay the full balance in cash or debit card on arrival. Customers are required to reserve room/rooms with credit/debit card but pay with debit card. We also accept bank faster payment before arrival. Rooms are normally only available after 16:00 but earlier access is available by prior arrangement for a GBP 15/room fee. The check-in times are strictly adhered to. Check-in after 22:30 is not possible unless prior arrangements have been made. A fee of GBP 20 applies to check-in's between 22:30 and 00:00 and a fee of GBP 30 applies to check-in's from 00:00 until 00:30 Please note check out is from 5 am till 10:30 am. All guests are requested to vacate their rooms by 10:30 am. If you wish to extend your stay please let us know, a £20/room per extension charge will chargeable before 12:30 noon. Then £15/room per hour extension chargeable before 2:30 pm. After 2:30 pm is full price chargeable. Please note that the property may pre-authorise cards for security reasons. Please note this property has 2 entrances. Access to the car park is from the rear entrance only not front. This is in comliance with traffic rules of the Southgloustershire Council. Please use this post code BS34 7PQ when using a sat nav to reach the property. For disabled or reduced mobility guests please book a hotel instead as we do not have facilities like disabled access or lift.This property will not accommodate hen, stag or similar parties.