All refunds are of 97% of the full amount due to processing fees. Likewise as part of our process, payment verification is necessary in order to ensure the security of the guest and the company. Please note that all Special Requests are subject to availability and additional charges may apply. In the event that any damage is found in the property during or after the stay, a charge will be made to the guests registered card to cover the cost of repairs or replacements. This property is located in a residential area and guests are asked to refrain from excessive noise. Please note that tent reservation management is a third-party service, and user approval may take time depending on the application. Their operating hours are Monday through Friday from 8 AM to 5 PM and Saturdays from 8 AM to 12 PM. Please notify us two days in advance to process your reservation.This property is located in a residential area and guests are asked to refrain from excessive noise. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties.