To use the property's free shuttle from JR Echigo-yuzawa Station, please make a reservation at time of booking. You must inform the property in advance what time you plan to check in. If your check-in time changes, please update the property. Rates differ according to the number of guests. Please indicate the correct number of guests staying at the time of booking. If the property has not been informed, guests are subject to additional charges.Guests must check in by 18:30 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests under the age of 18 can only check in with a parent or official guardian.