Damage & Loss Policy: Guests are expected to treat the property and its contents with care. Damage to Property or Contents: Any damage to the apartment, furnishings, appliances, fixtures, or fittings caused during the stay must be reported promptly. If damage occurs, the cost of repair, replacement, or additional cleaning may be charged in accordance with Booking.com’s damage policy. Lost or Unreturned Items Guests are responsible for all items provided for use during their stay, including but not limited to: Apartment keys Building access fobs Parking access cards Remote controls or access devices Lost, damaged, or unreturned items will incur a replacement fee of AUD $250 per item, reflecting the strata and administrative costs involved in issuing replacements. Excessive Cleaning: If the apartment is left in a condition requiring excessive or specialised cleaning beyond standard turnover (including but not limited to stains, spills, rubbish accumulation, or odours), additional cleaning charges may apply. Reporting & Resolution: Any applicable charges will be handled in line with Booking.com’s resolution process, with documentation provided where required By confirming the booking, guests acknowledge and agree to these house rules and policies.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host