Narrow Neck Retreat

PAYMENT POLICY: - Immediate Payment: All reservations require immediate payment at the time of booking. - Deposit: A 50% deposit is required for bookings made 31 days or more before the arrival date. - Full Payment: For bookings made 30 days or less before arrival, 100% payment is required at the time of booking. - Balance Payment: The remaining balance is due 30 days before arrival. - Refundable Bond: An AU300 refundable bond is payable by credit card 30 days before arrival and is refunded 7 business days after departure. - Payment Method: All payments must be made by credit card via our payment gateway Stripe. - Transaction Fee: All payments are subject to a non-refundable 2.9% transaction fee. - Statement: Payments will appear as ACCOMMODATE BLUE MOUNT on your bank statement. CANCELLATION POLICY: - Standard Cancellations: Cancellations made 31 days or more before arrival incur a non-refundable AU$5.00 channel manager fee. Cancellations made within 30 days before arrival are non-refundable. - Date Transfers: Changes to booking dates are not permitted within 30 days of the arrival date. - COVID-19 Lockdown: If travel is prohibited due to a COVID-19 lockdown, bookings can be transferred up to one year in advance with one free date change. - Event Cancellations: Accommodated is not responsible for cancellations of events, functions, or activities. Such cancellations will be governed by our standard cancellation policy. DISCLAIMER: - We endeavour to ensure that our content and images are accurate and up-to-date. - However, occasional discrepancies may occur due to delays or changes beyond our control. - We cannot be held responsible for any inaccuracies.This property will not accommodate hen, stag or similar parties. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.