Please note that reception hours are as follows: Monday to Friday: 9:00 until 17:00 Saturday: 9:00 until 12:00 Sunday: Closed Guests arriving outside reception hours are required to contact the property before their stay to arrange their key collection. The name on the credit card used for the booking should correspond to the guest staying at the property. Please note that there is a limit of one free underground secure car parking space per apartment. Please note that the parking area has a height limit of 1.9 metres. Hyundai IMAX vehicles do not fit in the parking area. There is free on-street parking is also available. Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. The property does not have the policies, procedures or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. In particular it does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of guests during this period. For this reason the property reserves the right to reject bookings from school and/or university leavers for the entire Schoolies period. As the Gold Coast continues to grow with new builds on every block, construction has now begun on the northern lot next to the Dorchester Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.