To comply with legal requirements, you will need to provide government ID, contact details, a matching valid credit card, complete verification via our third party, Autohost, and sometimes a background check. Extra guests may lead to cancellation without refund. Quiet hours are after 8 PM weekdays and 10 PM weekends. Violations may result in bond loss or eviction. Disruptive behaviour complaints may incur a $300 plus GST callout fee. Moderate alcohol consumption is permitted, but disruptive behaviour may result in eviction. A $350 fee applies for smoking at any property. Schoolies bookings must be disclosed immediately. Extra bonds apply, and undisclosed bookings may be cancelled without refund. Guests must follow local laws. Breaches may result in penalties or bond deductions. Access information is sent 3 days prior to arrival. Late check outs may incur fees. Report property damage immediately and do not rearrange furniture. Lost keys incur a $150 fee and remotes or fobs $250. Lockouts incur a $100 callout fee. Report issues during your stay. No refunds for unreported issues after checkout. Check your listing for linen and towels. If not included, hire can be arranged with 7 days' notice. Use the pool at your own risk, children must be supervised, no glass in the pool area. Use provided rubbish bins and notify us if full. Excess waste incurs charges. We are not responsible for external issues like power outages, construction, noise. No refunds are given for these. Lost property retrieval is $25.This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.