The property and apartments are self contained and operate a self-check in system. Guests will be sent check in instructions via email 2 days prior to arrival. There is no reception or concierge at this property. Please note that all Special Requests are subject to availability and additional charges may apply. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try their best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 persons and do not allow children or additional adult guests. There are no sofa beds and no cots. The apartments are located from the lower ground floors with no lift. Special requests regarding floors cannot be accommodated. Please note cleaning is only scheduled for stays that are 8 nights or longer. Please note this property does not have air conditioning. Disclaimer of internet service: The WiFi provided is purely complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.