All requests for late arrival are subject to confirmation by the property. Key collection must be done at our office: Agencia Inmobiliaria Inftour C/ Jardín 3, Edificio Apolo 3, Local 2, 03710 Calpe (Alicante) Office hours: Summer: Mon–Fri, 10:00–14:00 and 16:00–19:00 Winter: Mon–Fri, 09:00–14:00 and 16:00–18:00 At check-in, it is mandatory to present the identity documents of all guests over 16 years of age. Additional services subject to availability: Check-in after 19:00 (out of hours) – Check availability, additional charges apply. Key collection directly at the accommodation – Check availability, additional charges apply. Pet – Check availability, additional charges apply. Parking – Check availability and prices. Advance reservation is required. Extra hours of stay in the flat – Check availability, additional charges apply. Security deposit required: by credit card or bank transfer before or upon arrival. Late arrivals: If arriving outside office hours, you must request instructions for online check-in and key collection from the secure key box at our office. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.