All requests for late arrival are subject to confirmation by the property. Key collection must be done at our office: Agencia Inmobiliaria Inftour C/ Jardín 3, Edificio Apolo 3, Local 2, 03710 Calpe (Alicante) Office hours: Summer: Mon–Fri, 10:00–14:00 and 16:00–19:00 Winter: Mon–Fri, 09:00–14:00 and 16:00–18:00 At check-in, it is mandatory to present the identity documents of all guests over 16 years of age. Additional services subject to availability: Check-in after 19:00 (out of hours) – Check availability, additional charges apply. Key collection directly at the accommodation – Check availability, additional charges apply. Pet – Check availability, additional charges apply. Parking – Check availability and prices. Advance reservation is required. Extra hours of stay in the flat – Check availability, additional charges apply. Security deposit required: by credit card or bank transfer before or upon arrival. Late arrivals: If arriving outside office hours, you must request instructions for online check-in and key collection from the secure key box at our office. Please note that smoking and parties are not permitted at the property. Guests may not exceed the maximum occupancy stated in the reservation. The standard cleaning fee covers normal cleaning after check-out, including changing bed linen and towels. Additional cleaning charges of EUR 30 may apply if the apartment is left excessively dirty, rubbish is not removed, dishes are not washed, or furniture has been moved. Charges may also apply for lost keys, access cards, remote controls, or other property items. Charges will be deducted from the safe deposit.En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares. Informa a con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva. Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos. Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.