Please note that a 2.25% surcharge applies for payments with American Express credit cards. Please note that the minimum charge for cot hire is AUD $10 per day, for a minimum of 3 nights. You must show a valid photo ID and credit card upon check in. This ID and credit card must be in the same name as the guest's name on the booking confirmation. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that from July 1st to December 2024, Major Painting of the Building will be in progress at Contessa. This will restrict usage of the balconies and Outdoor Swimming Pool and Tennis Court. For more information, please feel free to contact the property.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian.