Guests need to leave the property neat and free of rubbish on departure; if a greater cleaning service is required, an extra fee will be charged. No extra adult or children stay at the property as overnight visitors unless pre-arranged with management. Overnight guests will be charged at $65.00 per person. Please notify the host immediately if something is malfunctioning so it can be rectified. All damages or missing items will need to be paid for by you before departure. Do not leave any electrical appliances switched on when they are not in use, or when guests are leaving for the day. Children are not allowed in the spa area without an adult actively supervising in the space for safety. No drinking glasses, bottles or food are to be taken in to the spa area. A cleaning fee of $200.00 will be charged if the spa’s water colour / quality requires a full water change after the guest stay. Caravans, campervans and trailers are strictly not permitted on or at the property. The base rate is based on 2 guests sharing one bed, a single supplement fee of $85.00 will apply for guests wanting separate bedding. Guests not staying the full duration of the booked dates are expected to depart by 10.00am or it assumed they are staying a further night and will be charged accordingly. Please inform Grampians Under the Star in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. This property will not accommodate hen, stag or similar parties. Quiet hours are between 23:00:00 and 07:00:00. Guests under the age of 18 can only check in with a parent or official guardian. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. A damage deposit of AUD 500 is required on arrival. You should be reimbursed within 7 days of check-out.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host