Terms and Conditions below: Booking Verification We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy. Security Deposit A security deposit is required via bank transfer prior to check-in. The deposit will be refunded after check-out, provided no damages, missing items, or additional cleaning requirements are reported by our team following your stay. Cleaning Service Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee. Basic Amenities A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions. Noise and Party Policy This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits. Please inform Relax & Recharge 1-Bedroom Apartment with Pool and Gym in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. This property is located in a residential area and guests are asked to refrain from excessive noise. Quiet hours are between 22:00:00 and 08:00:00.This property is located in a residential area and guests are asked to refrain from excessive noise. This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box. In the event of an early departure, the property will charge you the full amount for your stay.