Credit card will be used for guarantee purposes only. For non-refundable rate plans, a deposit via Paypal is required to secure your reservation. The property will contact the guests within 3 days after booking on instructions about payment. Guests must make the payment via Paypal within 7 days. You must inform the hotel in advance what time you plan to check in. If your check-in time changes, please update the hotel. To use the hotel's free shuttle, call upon arrival at the Welcome Center of Niseko Mountain Resort Gran Hirafu Ski Resort. Bed linen will be changed every 2 days. Towels will not be changed. New towels are available at extra cost.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. An accommodation tax per person per night is not included in the price and needs to be paid at the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.