Please note that the concierge is only available from 9:00 a.m. to 4:30 p.m. Check-in for the apartments is possible from 3:00 p.m. You will find our reception opposite in the Downtown Apartments Mitte, about a 2-minute walk from your apartment. Check-in also takes place there. Please note that you can access the Downtown Apartments Mitte with your debit or credit card. Then wait for the buzzer before opening the door. There is a key box in the building where you can get your keys. We will send you information about the process when you book. You will need photo ID such as a passport and your booking number when you check in. The apartment is cleaned once a week. Cleaning includes a change of bed linen and towels, garbage disposal and a light cleaning of the kitchen. For bookings of 3 rooms or more, different policies and additional supplements may apply.This property will not accommodate hen, stag or similar parties. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Managed by a private host